Privacy: Any information you submit to us will be kept in the strictest confidence possible. We do not intend to sell, trade, give away or transfer your private information for any reason outside our legal obligations.

Shipments outside the contiguous USA: If your order is to be mailed outside the contiguous USA please contact us first!
Do not place your order until we give you a shipping quote and instructions for placing your order.
We will need your Full Mail Delivery Address and the product description and quantity of each item you would like to order. Please click here to Contact Us.

Shipping Methods: Shipping method will be determined at the time the order is packaged and made ready for shipping. Most orders ship WITHIN 24 Hours of being placed. Method of shipping will be made based on weight of package and destination. If you have multiple shipping addresses Like a P.O. Box and a home or business address Please provide both.

Delivery Area Surcharge: If the delivery address you provide has a "delivery area surcharge" See Chart, We will choose the most affordable and fastest way to deliver your package to that address. Please note that inside this area is more expensive to deliver and may take longer (up to 21+ DAYS) for the delivery to be made.
We strongly recommend that you choose to upgrade your delivery options as outlined below.

If Need it FASTER
We will upgrade your shipping method at your request and expense.

How we calculate the shipping upgrade:
We use our discounts and give you a credit of $5.95 towards the actual cost. Example: If your actual order shipping cost is $10.95.
We would bill you only $5.00 for the upgrade. $10.95 - $5.95 credit = $5.00. instead of getting your order in 10 to 20+ days you would have it in 3 to 7 days.

Here's how to do it.
On the order form is a space for Special instructions/comments.
Just copy and paste the following message into the blank space:
Upgrade my shipping to Priority Mail or UPS 2nd Day Air, I agree to pay the actual shipping cost of the entire order.

**If all items are in stock we will expedite the shipping as requested at your additional expense.**

Shipping & Handling: Shipping and Handling charges are for contiguous U.S. states delivery only, Alaska, Hawaii and all other US territories and  FPO,  APO addresses are NOT INCLUDED. All orders needing shipping outside the contiguous USA WILL BE CHARGE ACTUAL SHIPPING COST PLUS 7% HANDLING FEE. FREE SHIPPING is available to contiguous U.S. customers only-Alaska, Hawaii and all other US territories and  FPO,  APO addresses are NOT INCLUDED. Please allow up to 14 business days for delivery of all orders. All orders submitted are considered as processed and are valid orders. Canceling the order after it has been placed will be considered as a return and will be processed as a return.

Important Shipping  Notice: All shipped packages requiring "address corrections"  will be automatically billed $7.50 "address correction fee" for each package.
Please be sure you provide the latest most accurate address available...no-one wins if address corrections are required. Thank You.

Pricing: INTELLIVAC INC. offers some of the most aggressive pricing in our industry. We make every effort to bring you the consumer the very lowest prices possible. Consequently, INTELLIVAC INC. reserves the right to make price adjustments up or down without notice.

Returns: All returned items to INTELLIVAC INC. must have a RMA number and be in original packaging. There is a 20% restocking fee on all returned merchandise. Shipping and handling charges are not refundable.

Shipping & Handling: Shipping and Handling charges are based on USPS rates for U.S. delivery only. Additional charges may apply to shipments outside the USA. On occasion we may ship products using carriers other than the USPS.